Elaborate or shorten content in form fields
Elaborate or shorten text in the description or reasoning fields in forms using Now Assist in the Enterprise Architecture Workspace. You can also use prompts to generate content for the Reasoning field found in Planned Disposition section of a business application form.
Before you begin
Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.
Important: This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see Now Assist skills, agents, and agentic workflows on by default.
The default AI model provider for this skill is Azure OpenAI.
Role required: sn_apm.apm_user
About this task
Description and reasoning fields often require clear, concise, and contextually accurate information. You can use Now Assist context menu to streamline the process and ensure that the captured information in the fields is comprehensive and easy to understand. The refine text skill is available in the forms of the following entities:
| Entity name | Field name | Action available |
|---|---|---|
| Business application | Description | Elaborate or shorten existing content |
| Business application | Reasoning | - Create reasoning content by entering prompts in the text box - Elaborate or shorten existing content |
| Business capability | Description | Elaborate or shorten existing content |
| Business process | Description | Elaborate or shorten existing content |
| Value stream stage | Description | Elaborate or shorten existing content |
| Information object | Description | Elaborate or shorten existing content |
Procedure
Navigate to Workspaces > Enterprise Architecture Workspace.
Open the Portfolio List view by selecting the Portfolio icon
Portfolio icon.
- Select the expand row icon (
Expand Row icon\) next to **Application Portfolio**.
Select Business Applications.
Note:
- For business capability, select Business Architecture > Business Capability.
- For business process, select Business Architecture > Business Processes.
- For value stream stage, select Business Architecture > Value Stream Stages.
- For information object, select Information Portfolio > Information Objects.
- Select the business application whose content you want to elaborate, shorten, or generate.
Select the Description field to perform any of the following tasks.
- Elaborate: Elaborates the selected text.
- Shorten: Shortens the selected text.
Elaborate or shorten description content.
Select the Reasoning field to perform any of the following tasks.
- Text box: Use the text box to enter any prompts and derive the required information from the existing business application content.
- Elaborate: Elaborates the selected text.
- Shorten: Shortens the selected text.
- Select Save.
The business application data is saved.
Parent Topic:Using Now Assist for Enterprise Architecture (EA)
Related topics
Create business capability form