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Manage architectural decision records \(ADR\) › Working with information portfolio › Working with Portfolio list view › Managing Enterprise Architecture Workspace › Enterprise Architecture Workspace › Enterprise Architecture
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Tag users or records in Architectural Decision Records

You can tag users or records in architectural decision records (ADR) in the Enterprise Architecture Workspace.

Before you begin

Note: The ADR feature in Enterprise Architecture Workspace uses the ServiceNow Docs component (sn_docs) to create pages in the Artifacts section. Docs component v6.0.0 is automatically installed with Enterprise Architecture Workspace v3.4.0.

If you’re using an older version of Enterprise Architecture Workspace with Docs component v6.0.0, upgrade the workspace to v3.4.0 to fully use the ADR functionality. For more information, see KB2017926.

Role required: sn_apm.apm_user and you should have Editor access to the ADR.

About this task

Tagging users in ADRs ensures that relevant stakeholders are aware of and can contribute to important architectural decisions. Tagging records helps you to organize relevant information systematically and locate records relevant to a particular ADR easily. The records you can tag are:

  • Architectural artifacts or diagrams
  • Business applications
  • Business capabilities
  • Business processes
  • Digital integrations
  • Digital interfaces
  • Information objects
  • TRM products
  • Value stream details

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Portfolio List view by selecting the Portfolio icon

Image omitted: portfolio-icon.png
Portfolio icon.
  1. Select the expand row icon (
Image omitted: ExpandIcon.png
Expand Row icon\) next to **Information Portfolio**.

  1. Select Architectural Decision Records (ADR).

  2. Select the ADR where you want to tag users or records.

  3. In the body of the ADR docs, enter /.

Image omitted: adr-tag-user-or-records.png
Context menu displaying the available options to tag.
A context menu is displayed.

  1. Tag a record or a user.

    • To tag a record:

      1. Select Mention a record.

        A list of record types you can tag is displayed.

Image omitted: adr-available-records-to-tag.png
List of available records for tagging.
    2.  Select a record type.

        A context menu is displayed listing the available records for that record type.
Image omitted: adr-available-users-to-tag.png
List of available records for the selected record type.
    3.  Select the relevant record.

        The record is added to the ADR page.

-   To tag a user:
    1.  Select **Mention a user**.

        A list of users is displayed.
Image omitted: adr-tag-users-list.png
List of available users for tagging.
    2.  Select the relevant user. You can also enter the user's name to search for a specific user.

        The user is added in the ADR page.

Parent Topic:Manage architectural decision records (ADR)

Related topics

Generate a summary for Architectural Decision Records (ADRs)

Elaborate or shorten content in ADRs

Add or edit an architectural decision record (ADR)

Request approval for an ADR version

Create and manage pages and subpages for ADRs

Add an architectural decision record version

Reference additional records in decision records