Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enterprise Architecture Workspace reference

Reference topics that provide additional details about Enterprise Architecture Workspace such as the field descriptions, user roles, tables, guidelines, and domain separation information.

  • Components installed with Enterprise Architecture Workspace
    Several types of components are installed with activation of the Enterprise Architecture Workspace plugin, including tables, user roles, and scheduled jobs.
  • Create diagram for a business capability form
    An Enterprise architect can create a diagram using Lucidchart for a business capability maps and associate it with an architectural artifact.
  • Create TRM product request form
    Create a new request to include a new software product to the TRM library. An email notification is sent to the approver for approval. The approver belongs to the Enterprise Architect group.
  • Request TRM product form
    The Request TRM product form is used for adding or editing a request to include a new software or hardware product to the Technology Reference Model (TRM) library.
  • Create TRM product form
    As an Enterprise Architect, you can add software product to the TRM library. It creates the record directly without sending a request for approval.
  • Create TRM product lifecycle form
    Add a new lifecycle for a TRM product. It creates the record directly without sending a request for approval.
  • Request TRM product lifecycle form
    Add a new request to create a lifecycle for a TRM product. An email notification is sent to the approver for approval. The approver belongs to the Enterprise Architect group.
  • TRM technical debt form
    The Technology Reference Model (TRM) technical debts that are created for the products that aren’t aligned with the TRM phases and standards.
  • TRM Phase form
    Define your own TRM phase or edit an existing TRM phase.
  • Technology portfolio audit form
    You can use the Technology portfolio audit table to view audit information for your applications.
  • Create profile indicator form
    You can use indicators within many scoring profiles, which generate indicator scores unique to that scoring profile.
  • Create a sub-capability form
    Create a sub-capability and add it to the capability hierarchy map.
  • Create information object form
    An information object captures the logical data for the business application.
  • Create business capability form
    Business Capability is a common table used within the Enterprise Architecture application.
  • Digital integration form (easy form) in EA Workspace
    The digital integration represents the integration between two business applications.
  • Digital integration form in EA Workspace
    Use the digital integration form to update the digital integration between two business applications and between a business application and an external company.
  • Create demand form
    Use a demand as a step to identify cost-saving opportunities on the business applications and meet your targets.
  • Business application form
    Using the business application form, you can add any business application to assess and track its costs, usage, business value, functional fitment, and risks.
  • Architectural artifact form
    Architectural artifacts describe a system, solution, or state of an enterprise. The architectural artifacts in Enterprise Architecture enable enterprise architects to create and manage the artifacts used in their organization.
  • Share architectural artifacts form
    Share architectural artifacts with users and group and assign them relevant access permissions.
  • Application model life-cycle details form
    The application model life cycle helps you to better manage the life cycle of a business application.
  • Business application form
    Enterprise Architecture helps system admins add any business application to assess and track its costs, usage, business value, functional fitment, and risks.
  • Create product capability form
    Use a product capability to specify the feature that a business application or Technology Reference Model product provides to support business objectives.
  • Demand form
    Use a demand as a step to identify cost-saving opportunities on the business applications and meet your targets.
  • Demand Actions Form
    Demand actions are strategic decisions that you want to execute for an application. Enterprise Architecture (formerly Application Portfolio Management) provides preconfigured actions that help you enhance the capability of the applications.
  • Create demand form
    Create a demand for your application or capability.
  • Edit a project form
    Use application rationalization to edit details of an existing project associated with a business application.
  • Digital interface form
    Digital interfaces are provided as part of a business application, but they can also stand on their own. Interfaces provide a way for other business applications to interact with the applications.
  • Digital interface to API form
    The relationship between a digital interface and an application service API helps analysts to view which digital interface is using which API.
  • Create business process form
    A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.
  • Application service form
    An application service is a configuration item (CI) that represents the operational view of a deployed application or your technology landscape. It logically models all technical components such as servers, databases, middleware, and configurations, that work together to deliver a specific business capability. Application services are linked to business applications in the CMDB.
  • Total cost of ownership form
    Application TCO helps enterprise architects to evaluate the cost of business applications and prioritize application portfolio.
  • Create a business unit form
    Create a business unit to define your organizational functions.
  • Create department form
    Create a business unit to define your organizational functions.
  • Create user form
    Create a user to add to a department.
  • Create goal form
    Use the Goal form to create goals for your organizational strategic priorities.
  • Create target form
    Use the Create target form to create a quantitative or qualitative target for your goal.
  • Create architectural artifact version form
    Create new versions of architectural artifacts.
  • Create value stream to process form
    Add a value stream to a process to create an efficient workflow.
  • Create application model form
    Add an application model to a value stream for better management of your application portfolios.
  • Create value stream stage form
    Add a value stream stage to identify and map each activity associated with that stage of the overall value stream.
  • Create application category form
    Create an application category to categorize applications and rationalize decisions on their usage.
  • Create application category group form
    Create an application category group or edit an existing one to align it with your business requirements.
  • Create application family form
    Create an application family to align it with your business requirements.
  • Create indicator form
    Create an application or capability indicator to assess applications or capabilities within the indicator framework.
  • Create scoring profile form
    Create an application score profile and update the default application profile with new profile indicators per your requirements.
  • Certification schedule form in Enterprise Architecture Workspace
    A system administrator with Enterprise Architecture (formerly APM) admin role can create and assign data certification tasks to the system owners for certifying business application data.
  • Shape library form
    You can add new shapes to the shapes library as per your requirement. Use these shapes to create the diagrams in Enterprise Modeling and Visualization.
  • Modeling configuration form
    The modeling configuration form helps you to configure UI options for Enterprise Modeling and Visualization.
  • Entity configuration form
    The entity configuration form helps you to configure entities that can be used in the Enterprise Modeling and Visualization.
  • Relationship configuration form
    The entity configuration form helps you to configure entities that can be used in the Enterprise Modeling and Visualization.
  • Add relationship form
    Relate a business application to an information object using the CI relationship [cmdb_rel_ci] table of type Uses::Used by. Use this suggested relationship to get the logical data of the information object to leverage a business application.
  • Digital interface SDLC component form
    The SDLC components represent the artifacts or configurations that are used to implement an Interface.
  • Digital interface information object form
    A digital interface is related to a business application, and the business application will have related information objects. You can use this relationship to get the logical data of the information object.
  • Digital interface credentials form
    short description.
  • Edit version detail form
    Add version labels, descriptions, and rollout dates to an Enterprise Modeling and Visualization diagram to improve traceability and ensure that all stakeholders are aligned on the diagram’s context and timelines.
  • Create a business capability map form
    Creating artifacts for the business capability hierarchy map helps you to update the capability hierarchy directly in the map using Enterprise Modeling and Visualization.
  • Create a business hierarchy map form
    Creating artifacts for the business capability hierarchy map helps you to update the capability hierarchy directly in the map using Enterprise Modeling and Visualization.
  • Create architectural artifact form
    Architectural artifacts describe a system, solution, or state of an enterprise. The architectural artifacts in the Enterprise Architecture Workspace enable Enterprise Architects to create and manage the artifacts used in their organization.
  • Create related entities form
    Enterprise Architecture Workspace enables the Enterprise Architects to associate an architectural artifact to existing elements in the ServiceNow AI Platform, such as business capabilities, business applications, digital integrations, digital interfaces, and TRM products. These associations creates a relationship between the artifact and related entities.
  • Create diagram action form
    The diagram action form helps you to create action for a custom shape that can be used in the Enterprise Modeling and Visualization.
  • Image form
    The image form helps you to create an image file in the database for a custom shape that can be used in the Enterprise Modeling and Visualization.
  • Certification policy form in Enterprise Architecture Workspace
    A system administrator with Enterprise Architecture (formerly APM) admin role can create and assign data certification tasks to the system owners for certifying business application data.
  • Shape library element form
    Associate a shape element and its diagram action to a shape library so that the shape is available in the Enterprise Modeling and Visualization.
  • Create a business process map form
    Create a business process map and associate an artifact for the map using Enterprise Modeling and Visualization.
  • Create value stream form
    Create a new value stream to visualize the flow of a process from start to finish.
  • Create diagram form for a business application
    An Enterprise architect can create a diagram using Lucidchart for a business application hierarchy and associate it with an architectural artifact.
  • General information form
    Learn about the fields of the General information form. Use this form to provide details for the new policy.
  • Options form
    The options that appear depends on whether they are relevant to the selected policy type. Therefore, some of the following options don't appear on your form.
  • Schedule form
    Timing and frequency settings for running the certification task.
  • Data filter form
    Learn about the fields of the Data filter form. Use this form to define which records need certification.
  • Create publishing configuration form
    Specify the configuration that is used for publishing a Technology Reference Model (TRM) catalog to the knowledge base.
  • Create a portal knowledge base form
    Create a new portal knowledge base to associate a portal with a knowledge base so that users can access the published TRM catalog from the selected portal.
  • Document template form
    Use the document template form to create document template that can be used in the Enterprise Architecture Workspace.
  • Data Domain form
    Define and manage a data domain to organize related information objects within a hierarchical structure. Data domains help categorize data discovered in database catalogs by ServiceNow Discovery. A data catalog lists all the catalog objects, or databases, discovered for an instance of a database.
  • Filter conditions
    Filter and sort options define which records appear in a custom list and the order in which they are displayed.
  • Architectural category form
    Architectural category enables Enterprise architects to categorize and manage artifacts efficiently.
  • Data Domain form
    Define and manage a data domain to organize related information objects within a hierarchical structure. Data domains help categorize data discovered in database catalogs by ServiceNow Discovery. A data catalog lists all the catalog objects, or databases, discovered for an instance of a database.
  • TRM Category form
    Add a new request or edit an existing request to create a TRM category.

Parent Topic:Enterprise Architecture Workspace