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Release: Australia · Updated: 2026-05-06 · Official documentation · View source

Create a blank diagram using modeling in the EA Workspace

Create a diagram and synchronize it to the ServiceNow database.

Before you begin

Role required: sn_apm.apm_user

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Modeling page by selecting the Modeling icon (

Image omitted: icon-modeling-logo.png
Modeling\).
  1. Select New.

  2. Select Blank diagram.

  3. Enter a name for the artifact and select the architectural category it’s associated with.

  4. Select Create diagram.

Result

An empty diagram page opens in a new tab. You can add shapes and create a diagram.

Note:

  • You can add a shape to the canvas by selecting the shape or by dragging it from the Shapes palette to the canvas.
  • Before adding a shape, hover over its icon in the Shapes panel to see a preview popover showing a larger view of the shape and its label.

Parent Topic:Working with Enterprise Modeling and Visualization

Related topics

Share a modeling diagram

Save as a version

Duplicate a modeling diagram

Submit a modeling diagram for approval

Synchronize a shape to the database

Commit diagram changes

Add related records in the modeling diagram

Delete a shape

Working with business capability map

Working with business hierarchy map

Working with business process map

Working with ArchiMate Shapes

Working with custom shapes