Create indicator form

Defines the location from which the indicator receives data.

• Performance Analytics: Collects scores from indicators created in Performance Analytics. See Performance Analytics indicators.

• Custom Script: Allows you to write a script that collects data from another application. Beneath the Data Source field, a sample script appears. Customize the script as needed. An example custom script is:

  var results = {};
   var applications = [];
   var incidentCount = 0;</p>
  </li>
  </ul>
  <p>var applicationsGr = new GlideRecord("cmdb_ci_business_app");
   applicationsGr.addQuery('active', true);
   applicationsGr.query();
   //for each application get incident count at business service level
   while(applicationsGr.next()) {
      incidentCount = 0;</p>
  <pre><code>var gr = new GlideRecord("incident");
  gr.addEncodedQuery("opened_atBETWEEN"  + startDate  + "@" +   endDate);
  gr.addQuery('cmdb_ci_business_app', applicationsGr.getUniqueValue());   
  gr.query();
  
  incidentCount = gr.getRowCount();
  var appInfo = {};
  appInfo.appId = applicationsGr.getUniqueValue();
  appInfo.weight = incidentCount;
  applications.push(appInfo);
  }
  </code></pre>
  <p>results.applications = applications;
   results;</p>
  <pre><code>
  

  • Query Condition: Allows you to select a table to run filters on to obtain data.
  • Assessments: Allows you to evaluate, score, and rank records by assessing records in a table.
  • Indicators: Allows you to add dependent child indicators. Through the child indicators, data is gathered to the parent indicator.

  For example, if the parent indicator is number of issues, the dependent indicators can be number of incident counts, number of problems, and changes. These dependent indicators are child indicators and the number of incidents, problems, and changes recorded are consolidated up to the parent indicator as the number of issues.

The Indicator field appears when Performance Analytics is selected from the Data source list.Indicators are statistics that are used to measure current conditions and forecast trends.

Note: If the collection frequency of the application indicator isn’t greater than the frequency at which the data of the Performance Analytic indicator are generated, then the system displays an error message: Frequency of the indicator must always be greater than or equal to the frequency of the datasource configuration indicator.