{'Low-code and no-code tools': 'What you can do to build apps'} › Finding ServiceNow developer products › Find ServiceNow developer products quickly › Learning about developing on the ServiceNow AI Platform › Building applications
Release: Australia · Updated: 2026-03-12 · Official documentation · View source
Engage with customers with low-code tools
Engage with your customers using ServiceNow apps.
Chat bot
Virtual Agent DesignerVirtual Agent Designer. Create and manage virtual agent topics using the ServiceNow platform.
Virtual Agent DashboardVirtual Agent Dashboard The Conversational Analytics Dashboard helps you improve Virtual Agent interactions with users by providing deep insights into conversational data.
Artificial intelligence
Natural Language Understanding WorkbenchNatural Language Understanding Workbench. Use the NLU Workbench to create morphological representations of human language.Platform AnalyticsNow intelligence. Optimize processes and increase productivity with Platform Analytics, virtual agents, and machine learning.Predictive IntelligencePredictive Intelligence. Provide a layer of artificial intelligence that empowers features and capabilities across ServiceNow applications to provide better work experiences