Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Deployment Request form in the Pipelines and Deployments app

The Deployment Request form is accessed from within the Pipelines and Deployments section of the App Engine Management Center.

To view a Deployment Request form, navigate to All > App Engine > Administration > App Engine Management Center. Then select the Requests page and open a record.

The fields that are included on a Deployment Request form are listed in the following table.

FieldDescription
NumberNumber to track the deployment request.
Assignment groupGroup to which the deployment request is assigned.
State

State of the deployment request. All states are automatically updated by the pipeline flows:- New

The submitted request is new.

  • In Review

The submitted request is ready for review.

  • Closed - Published

The submitted request has been deployed to the production instance.

  • Closed - Rejected

The submitted request is not ready to publish. This state is enabled when you select Reject on the associated approval record at any time during the deployment process. The system then prompts you to include the reason why the application is rejected. These comments are then sent via email to the address included in the Requestor Email field on the Requestor Details related list.

  • Closed - Failed

This state is enabled when any of the pipeline flows or sub-flows fail for any reason.

  • Canceled

The submitted request has been canceled.

Assigned toThe user in the assignment group to whom this request is assigned.
Short descriptionA brief description for the request.
Release notesText that appears on the ServiceNow Store for this application after it is published.
App Details
App nameName of the submitted application.
App versionVersion of the submitted application.
App Sys IDSystem ID of the submitted application.
App Development URLLink to app in App Engine Studio, Creator Studio, or ServiceNow Studio.
Requestor Details
Requestor First/Last NameFirst and last name of the user who requested to the app deployment.
Requestor User IDIdentifier of the user who requested to the app deployment.
Requestor EmailEmail address of the user who requested to the app deployment.
Deployment Details
Originating EnvironmentThe instance of the originating environment.
PipelinePipeline being used for deployment.
Current EnvironmentThe target environment for the app.
Notes
Additional comments \(Customer visible\)Any additional comments to be shared with the customer, including the app manifest, which lists the number of each type of file in the app, and any ATF or instance scan results are shown.
Work notesInternal notes.

When you have saved the form, additional tabs for approval-related information display. The App Engine admin can use these tabs to approve the request.

Parent Topic:Managing deployments using Pipelines and Deployments