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Configuring the ODBC driver › Create data sources from other apps using ODBC driver › Additional integration resources › Web services › API implementation › API implementation and reference
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the global DSN default

Configure the global default used by all newly created DSNs.

Before you begin

You must have administrator-level access for the Windows computer on which you want to configure the global DSN default.

About this task

A default DSN is preloaded with the ODBC driver installation ServiceNow data source. This preloaded DSN connects using the default connection URL, which is set to https://demo.service-now.com. To change the global default for the instance URL, do the following.

Procedure

  1. In Windows, navigate to Start > Programs > ServiceNow ODBC > Management Console.

  2. Expand the Console Root tree using the following path:

    OpenAccess SDK 6.0 Manager\<installation location>\Services\ServiceNow_ODBC\Data Source Settings\ServiceNow\IP Parameters

Image omitted: OdbcManagementConsole.png
ODBC Management Console

  1. Double-click the DataSourceIPProperties attribute for the ServiceNow data source setting to open the Properties dialog box.

  2. Change the value to the URL of your instance, using the following format, and then click OK:

    https://<your instance>.service-now.com

Image omitted: OdbcManagementConsole2.png
ODBC Management Console

Parent Topic:Configuring the ODBC driver