RSS title override
You may optionally override the automatically generated title of the RSS feed by added the sysparm_title parameter to the request URL.
For example, you can specify the title Priority One Incidents using the following request URL.
https://<instance name>.service-now.com/incident.do?sysparm_query=priority=1&sysparm_view=ess&RSS&sysparm_title=Priority%20One%20Incidents
This will produce results as follows:
<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0">
<channel>
<title>Priority One Incidents</title>
<link>http://www.service-now.com/demo/nav_to.do?uri=incident.do?sysparm_query=priority=1</link>
<description>Priority One Incidents</description>
<copyright>Copyright 2006 Service-now.com</copyright>
<pubDate>Mon, 12 Jun 2006 11:04:44 PDT</pubDate>
<lastBuildDate>Mon, 12 Jun 2006 11:04:44 PDT</lastBuildDate>
<generator>jRSSGenerator by Henrique A. Viecili</generator>
<docs>http://blogs.harvard.edu/tech/rss</docs>
<item>
<title>INC00009</title>
<link>http://www.service-now.com/demo/nav_to.do?uri=incident.do?
sys_id=46b66a40a9fe198101f243dfbc79033d%26sysparm_stack=incident_list.do%
3Fsysparm_query=active=true</link>
<description>INC00009 2006-02-01 14:50:23 Reset my password</description>
<author>glide.maint</author>
<guid>46b66a40a9fe198101f243dfbc79033d</guid>
<pubDate>Wed, 17 May 2006 18:20:57 PDT</pubDate>
</item>
</channel>
</rss>
Parent Topic:RSS feed generator