MobileDeepLinkGenerator- Global

The MobileDeepLinkGenerator script include provides methods to embed a link to a mobile app list or form applet.

Use this script include in a global server-side script to create a link to a list or form applet within these apps:

Now Mobile
Mobile Agent

For example, create a link from an email, push notification, or Virtual Agent conversation that opens a record or list of records in the app. The form or list only includes data that the user has access rights to view.

For an example of this API used in a push notification, see Configure push notification message content. For additional information on deep links, see Deep linking for mobile.

Parent Topic:Server API reference

MobileDeepLinkGenerator - MobileDeepLinkGenerator(String clientType)

Instantiates a MobileDeepLinkGenerator object for a specific mobile app.

Name	Type	Description
clientType	String	Name of the app to create a link to. Options: - agent: Creates a link to a list or screen in the Mobile Agent app. - request: Creates a link to a list or screen in the Now Mobile app.

var glide = new global.MobileDeepLinkGenerator('onboarding');

MobileDeepLinkGenerator - getFormScreenLink(String formScreenId, String tableName, String recordSysId)

Create a link to a form applet.

Name	Type	Description
formScreenId	String	Sys ID of the applet record in the Applets [sys_sg_screen] table.
tableName	String	Name of the table containing the record in the recordSysId parameter.
recordSysId	String	Sys ID of the record to open in the applet.

Type	Description
String	Link to the record in the mobile app form applet.

var deepLinkGenerator = new global.MobileDeepLinkGenerator("agent");
var link = deepLinkGenerator.getFormScreenLink("<sys_id>", current.getTableName(), current.getValue("sys_id"));

MobileDeepLinkGenerator - getScreenLink(String documentId, Object uiParams)

Create a link to a list applet.

Name	Type	Description
documentId	String	Sys ID of the applet record in the Applets [sys_sg_screen] table.
uiParams	Object	Optional. JSON object containing any URL parameters to include in the link. Determine which URL parameters to include by inspecting the URL you want to link to. In general, URL parameters filter records in the list. For example, `var param = {'<company-sys-id>': 'servicenow'}`, where `<company-sys-id>` is the Sys ID of a company UI parameter from the UI Parameters [sys_sg_ui_parameter] table for a specific mobile screen.

Type	Description
String	Link to the mobile app list applet.

var uiParams = {
    "b250294ab3c12300a0d56ad4c6a8dc8c": "servicenow", 
    "7250294ab3c12300a0d56ad4c6a8dc90": "santa clara"}

var deepLinkGenerator = new global.MobileDeepLinkGenerator("request");
var link = deepLinkGenerator.getScreenLink("a75df1920f2033001befa68ca8767e50", uiParams);