Browse APIs by product

Find APIs to use with your ServiceNow products.

Browse the table below to view which Server, REST, and Client APIs are supported by a specific ServiceNow product. All products and APIs display by default in alphabetical order. To see only APIs of those products you're interested in, select one or more product names in the Product filter drop-down on this page. Once you select a product in the filter, only the APIs for your selection(s) display in the table. Clear filter criteria by deselecting options in the filter drop-down.

In the APIs column, simply hover over a link to read a short description about an API's functionality, or click the link to view its full reference documentation. An asterisk* indicates that the API is offered in all ServiceNow products.

Product	APIs
Advanced Work Assignment	Server Agent - Global Queue - Global Queue - Scoped REST AWA Agent API AWA Manual Assignment API AWA Inbox Actions API AWA Routing API
Agent Client Collector	Server AccAgentsAPI - Scoped AccCheckDefsAPI - Scoped AgentNowHandler - Scoped CheckDefinitionTestBuilder - Scoped CheckInstanceTestBuilder - Scoped REST Agent Client Collector API Push Metrics API
Agent Workspace	Client GlideAgentWorkspace (g_aw)
AI Control Tower	REST AI Assets Inventory API
AI Search	Server GeniusResultAnswer - Scoped GeniusResultContext - Scoped REST AI Search External User Mapping API External Content Ingestion API
Automation Center	REST Automation Center API
Change Management	Server ChangeCollisionHelper - Global ChangeSuccess - Scoped REST Change Management API
Configuration Management Database \(CMDB\)	Server CIRelatedList - Global CIUtils - Global CMDBDuplicateTaskUtils - Global CMDBDuplicateTemplateUtil - Global CMDBGroupAPI - Scoped CMDBQueryBuilderAPI - Global CMDBTransformUtil - Global CMDBUtil - Global DuplicateTemplate - Scoped IdentificationEngine - Scoped IdentificationEngineScriptableApi - Global ProductInstance - Scoped, Global StateManagementScriptableApi - Global REST Application Service API CI Lifecycle Management API CMDB Data Ingestion API CMDB Instance API CMDB Meta API Identification and Reconciliation API SG Services API
Cost Management	Server ExpenseAllocation - Global ExpenseLine - Global
Customer Service Management \(CSM\)	REST Account API ActivitySubscriptions API Appointment API Case API Consumer API Contact API CSM Attachment API Customer Central API Entitlement API Install Base Item API openframe API Order API Service Contract API Verify Entitlements API Server NotifyJsTelephonyDriver - Global NotifyPhoneNumber - Global NotifyPhoneNumber - Scoped NotifySMS - Global NotifyNow (Legacy) - Global NotifyUtil - Global PDAutomationProvider - Scoped, Global SMSPreferenceHandlerSNC - Scoped, Global Client openFrameAPI - Client
Customer Service Problem Management	REST Service Test Management Open API
Sales Customer Relationship Management	Server ConsolidationService - Scoped, Global LeadtoCashCore - Scoped
DevOps	Server DevOpsOrchestrationToolIntegrationHandler - Scoped CdmQuery - Scoped REST CdmApplicationsApi CdmChangesetsApi CdmEditorApi CdmPoliciesApi CdmSharedLibraryApi CdmSnapshotApi CdmVersionApi DevOps API DevOps Config API
Discovery	Server AbstractReconciler - Global APCHandler - Global ApcPduOutletReconciler - Global CIData - Global CIIdentification - Global CIIdentifierResult - Global CimCIData - Global CimIDSensor - Global CimInstanceToken - Global CimProbe - Global CimProbeResult - Global ClassifierProbes - Global DiscoveryAPI - Scoped IDResult - Global IPAddress - Scoped, Global* IPAddressFixup - Global IPService - Global QuickRanges - Global ReportCiStatusOutputJS - Scoped RoundingInterval - Global SerialNumberManager - Global ServiceRegistryQuery - Global ShazzamLaunch - Global ShazzamResult - Global ShazzamScanner - Global SLPServiceRegistryQuery - Global SNMPGatherDocParts - Global SNMPNetworkInterfaces - Global SNMPResponse - Global StartDiscovery - Global JSUtil - Global UPSHandler - Global VMUtils - Global* WindowsOSNameHelper - Global* XMLUtilJS - Global
Document Services	Server Cell - Scoped, Global Color - Scoped, Global Document - Scoped, Global DocumentListEntryService - Scoped, Global DocumentListService - Scoped, Global DocumentReferenceService - Scoped, Global DocumentService - Scoped, Global DocumentVersionService - Scoped, Global Line - Scoped, Global logger - Global Paragraph - Scoped, Global PDFGenerationAPI - Scoped, Global PdfMergeSignRequestor - Scoped, Global PdfPage - Scoped, Global Image - Scoped, Global Style - Scoped, Global SVGToPDFConversionAPI - Scoped, Global SystemDocument - Scoped, Global SystemDocumentList - Scoped, Global SystemDocumentListEntry - Scoped, Global SystemDocumentVersion - Scoped, Global Table - Scoped, Global
Dynamic Translation	Client DynamicTranslation - Client Server DynamicTranslation - Scoped
EMR Help	REST Remote help request API
Event Management	Server Event - Global IEventSender - Global SNEventSenderProvider - Global
Field Service Management for Telecommunications	REST Appointment Open API Work Order Management API
Workflow Studio	Client GlideFlow - Client Server ActivityHistoryRecord - Global FlowAPI - Scoped, Global FlowScriptAPI - Scoped Flow - Scoped (deprecated) JSONStreamingAPI - Scoped JSONStreamingBuilder - Scoped Producer - Scoped (deprecated) ProducerV2 - Scoped ScriptableDataStream - Scoped, Global ScriptableFlowRunner - Scoped ScriptableFlowRunnerResult - Scoped Subflow - Scoped (deprecated) XMLStreamingAPI - Scoped XMLStreamingBuilder - Scoped
Glide API – Attachments and files	Server GlideEmailOutbound - Scoped GlideExcelParser - Scoped, Global GlideJsonPath - Global GlideScriptableInputStream - Scoped, Global GlideSysAttachment - Global GlideSysAttachment - Scoped GlideSystem - Scoped GlideSystem - Global GlideTextReader - Scoped GlideXMLUtil - Scoped, Global
Glide API - Client-server communication	Server action - Scoped, Global GlideappCalculationHelper - Global GlideApplicationProperty - Scoped, Global GlideHTTPRequest - Global GlideHTTPResponse - Global GlideScriptedProcessor - Scoped GlideServletRequest - Scoped GlideServletResponse - Scoped GlideSystem - Global GlideSystem - Scoped GlideURI - Global GlideURI - Scoped Client GlideAjax - Client GlideURLV3 - Client
Glide API - Currency	Server GlideCurrencyConfig - Scoped GlideCurrencyConverter - Scoped GlideCurrencyExchangeValue - Scoped GlideCurrencyFormatter - Scoped GlideCurrencyParser - Scoped GlideCurrencyValue - Scoped GlideElementCurrency2 - Scoped
Glide API – Database operations and parsing data	Server GlideAggregate - Global GlideAggregate - Scoped GlideDBFunctionCaseBuilder - Global GlideFilter - Scoped, Global GlideQuery - Scoped, Global GlideQueryCondition - Global GlideQueryCondition - Scoped GlideRecord - Global GlideRecord - Scoped GlideRecordUtil - Global GlideSystem - Global GlideSystem - Scoped GlideUser - Global GlideUser - Scoped Optional - Scoped, Global Client GlideRecord - Client GlideUser - Client GlideUser (Next Experience) - Client i18N - Client REST Aggregate API Table API
Glide API – Date and time	Server DateTimeUtils - Global GlideCalendarDateTime - Scoped (deprecated) GlideDate - Global GlideDate - Scoped GlideDateTime - Global GlideDateTime - Scoped GlideDuration - Scoped GlideImportSetTransformMap - Scoped, Global GlideMultiRecurrence - Scoped GlideSchedule - Scoped GlideSystem - Global GlideSystem - Scoped GlideTime - Scoped GlideTimeline - Global GlideTimelineItem - Global Client StopWatch - Client StopWatch (Next Experience) - Client
Glide API - Debug	Server GlideScopedEvaluator - Global GlideScopedEvaluator - Scoped GlideSystem - Global GlideSystem - Scoped GSLog - Scoped, Global
Glide API – Fields, forms, and lists	Server GlideElement - Global GlideElement - Scoped GlideElementDescriptor - Scoped, Global GlideGeoPoint - Global GlideListProperties - Global GlideSysListControl - Scoped GlideTableHierarchy - Scoped Client GlideDocument - Client GlideForm (g_form) - Client GlideForm (Next Experience) - Client GlideList2 (g_list) - Client GlideList (Next Experience) - Client GlideListV3 (g_list) - Client (deprecated)
Glide API – Import set transformer	Server GlideImportLog - Scoped, Global GlideImportSetRun - Scoped, Global GlideImportSetTable - Scoped, Global GlideImportSetTransformer - Scoped, Global GlideImportSetTransformMap - Scoped, Global
Glide API - Localization	Server NumberFormatter - Scoped, Global GlideElement - Scoped - getDisplayValueLang() - getLabelLang()
Glide API - Messages	Server GlideDigest - Scoped GlideSystem - Global GlideSystem - Scoped GlideTransformLog - Scoped, Global Client GlideDialogWindow - Client (deprecated) GlideNotification - Client
Glide API - Mobile	Client Mobile GlideForm (g_form) - Client
Glide API - OAuth	Server GlideOAuthClient - Scoped, Global GlideOAuthClientRequest - Scoped, Global GlideOAuthClientResponse - Scoped, Global GlideOAuthToken - Scoped, Global
Glide API - Security	Server GlideCertificateEncryption - Global GlideEncrypter - Global (deprecated) GlideSecureRandomUtil - Scoped, Global GlideSecurityUtils - Scoped, Global
Glide API – System	Server GlideEventManager - Global GlideImpersonate - Global GlideLocale - Scoped GlidePluginManager - Scoped GlideScriptedExtensionPoint - Scoped GlideSession - Global GlideSession - Scoped GlideStringUtil - Scoped, Global GlideSystem - Global GlideSystem - Scoped GlideSystemRunLevel - Global Client GlideGuid - Client
Glide API - UI – Classic UI	Server GlideUICompatibility - Scoped Client GlideList2 (g_list) - Client GlideMenu (g_menu and g_item) - Client GlideModalForm - Client GlideModal - Client GlideNavigation - Client GlideUIScripts - Client
Glide API – UI – Next Experience	Client GlideList (Next Experience) - Client PolarisUI - Scoped GlideModal (Next Experience) - Client g_modal (Next Experience) - Client GlideNavigation (Next Experience) - Client
Healthcare and Life Sciences Service Management Core	REST HL7 Inbound API
HR Service Delivery	Server hr_ActivitySet - Scoped hr_ActivityUtils - Scoped hr_Utils - Scoped REST HR REST API
Instance Scan	Server Findings - Scoped, Global LinterCheckAstNode - Scoped, Global
IT Operations Management	Server Cloud Services Catalog API GenericUPSAlarmsReconciler - Global GenericUPSBypassReconciler - Global GenericUPSInputsReconciler - Global GenericUPSOutputsReconciler - Global LSOFParser - Global NetwareHandler - Global ProbeHandlerCim - Global ProbeHandlerMulti - Global ProbeHandlerSNMP - Global ProbeHandlerWMI - Global
IT Service Management	Server CIActionEngine - Scoped OCRosterSpanApprovalUtil - Global OCRotation - Global OCRotationV2 - Global OCRotaICalendarSNC - Global OCRotaICalendar - Global OCRotaMember - Global OnCallContactPreferenceUtil - Global OnCallRotation - Global OCSeriesEventGenerator - Global OCTimer - Global RemedialActionEngine - Scoped Proactive Engagement API
Integration Hub	Server PersonalAuthAPI - Scoped REST Continuous Integration/Continuous Delivery (CICD) API
Knowledge Management	REST Knowledge Management REST API
Lead Management	Server LeadAPIHelperOOB - Scoped LeadAPIProcessUtilOOB - Scoped LeadAPIValidationUtilOOB - Scoped REST lead API
Manufacturing Commercial Operations	SOAP Warranty Claims SOAP API
MetricBase	Server Client - Scoped, Global Data - Scoped, Global DataBuilder - Scoped, Global MetricInfo - Scoped, Global Transformer - Scoped, Global TransformPart - Scoped, Global TransformResult - Scoped, Global REST MetricBase Time Series API
MID Server	Server AgentMetrics - Global JavascriptProbe - Global MIDServer - Global MIDServerAjax - Global MIDServerCluster - Global MIDServerFileSync - Global MIDServerFinder - Global MIDServerManage - Global MIDServerSelector - Global MonitorMIDServer - Global
Mobile Platform	Client m_form - Client MobileScriptIncludeCaller - Client
Notifications	Server TemplatePrinter - Scoped REST Email API Push Installation API
ServiceNow AI Platform	Server CopyDynamicSchemaAPI - Scoped, Global AbstractDBObject - Global AbstractScriptProcessor - Global AbstractTimelineSchedulePage - Global action - Scoped, Global ArrayUtil - Global AssessmentCreation - Global AutomationException - Global Console - Scoped, Global Conversation - Scoped Conversation Member API CriteriaEvaluator - Global CSVParser - Scoped DSCScriptableAPI - Global DurationCalculator - Global DynamicSchemaAPI - Global Fetch - Scoped, Global Fetch Headers - Scoped, Global Fetch Response - Scoped,Global Fetch Request - Scoped, Global Fetch RequestInit - Scoped, Global FormInfoHeader - Global GeniusResultAnswer - Scoped GeniusResultContext - Scoped GSLog - Scoped, Global GlideDynamicAttributeStore - Global GlideElementDynamicAttributeStore - Global HistoryWalker - Scoped, Global HostnameJS - Global HttpRequestData - Scoped HttpRequestAuthedData - Scoped ICalUtilSNC - Global Interaction - Scoped j2js - Global JSON - Global JSON - Scoped JSONParser - Global (deprecated) Messaging - Scoped MobileDeepLinkGenerator - Global NameValuePairs - Global Notify - Global NotifyScoped - Scoped NotifyAction - Global NotifyConferenceUtil - Scoped, Global OrderGuide - Scoped PreferenceDestination - Scoped, Global Preferences - Scoped, Global RecordToHTML - Global RenderProperties - Global RenderProperties - Scoped RequestAuthAPI - Scoped ResponseTemplate - Scoped, Global RESTAPIRequestBody - Scoped, Global RESTAPIResponse - Scoped, Global RESTAPIResponseStream - Scoped, Global RESTMessageV2 - Scoped, Global RESTResponseV2 - Scoped, Global RTETransformer - Scoped ScopedCacheManager - Scoped v_record - Scoped, Global SentimentAnalyser - Scoped SOAPMessageV2 - Scoped, Global SOAPResponseV2 - Scoped, Global Stream - Scoped, Global SummaryTableWriter - Global TableUtils - Global TaskStateUtil - Global TimelineSpan - Global Transformer - Scoped, Global TransformerDefinition - Scoped, Global TransformerRuleList - Scoped, Global UserCriteria - Scoped v_query – Scoped, Global v_table – Scoped, Global VoiceTranscriptObject - Scoped XMLDocument2 - Scoped, Global XMLNode - Scoped, Global XMLNodeIterator - Scoped AuthCredential - Scoped Only available within the `sn_auth` namespace. REST Aggregate API Attachment API Batch API Import Set API Response Templates API Sales Agreement API Script Debugger API Table API Client g_service_catalog - Client Guided Tours - Client NotifyClient - Client NotifyOnTaskClient - Client ScriptLoader - Client
Order Management for Telecommunications, Media, and Technology	Server EventProcessorUtilOOB - Scoped EventQueueProcessorOOB - Scoped HermesEventPublisherOOB - Scoped OpenMessageBusEventPublisherOOB - Scoped TMFTopicEventAPIUtilOOB - Scoped TopicAPIUtilsOOB - Scoped TopicSubscriptionUtilOOB - Scoped TopicUtilOOB - Scoped TroubleTicketNotificationUtilOOB - Scoped REST Party Management Open API Alarm Management Open API Event Notification Management Open API Product Catalog Open API Product Inventory Open API Product Order Open API Service Catalog Open API Service Order Open API Technical Service Qualification Open API Trouble Ticket Open API
Performance Analytics	Server PADomainUtils - Global PAScorecard - Scoped PASnapshot - Scoped REST Scorecards API
Predictive Intelligence	Server ClassificationSolution - Global ClassificationSolutionStore - Global ClassificationSolutionVersion - Global ClusteringSolution - Global ClusteringSolutionStore - Global ClusteringSolutionVersion - Global DatasetDefinition - Global Encoder - Global EncoderStore - Global EncoderVersion - Global MLPredictor - Global (deprecated) MLSolution - Global MLSolutionFactory - Global MLSolutionResult - Global (deprecated) MLSolutionUtil - Global PredictabilityEstimate - Global PredictabilityEstimateStore - Global PredictabilityEstimateVersion - Global RegressionSolution - Global RegressionSolutionStore - Global RegressionSolutionVersion - Global SimilaritySolution - Global SimilaritySolutionStore - Global SimilaritySolutionVersion - Global REST Predictive Intelligence API
Proactive Triggers	Server ProactiveTriggerAPI - Scoped
Sourcing and Procurement Operations	REST Spendint API
Product Catalog Management	Server CatalogSearchAPI - Scoped, Global REST Product Catalog Search API
Product Support for Technology	Server EventProcessorUtilOOB - Scoped EventQueueProcessorOOB - Scoped HermesEventPublisherOOB - Scoped OpenMessageBusEventPublisherOOB - Scoped TroubleTicketNotificationUtilOOB - Scoped REST Trouble Ticket Open API
Project Portfolio Management	Server CostPlanBatchOperations - Global REST Project Portfolio Management API
Sales Agreement Management	REST Sales Agreement API
Security Operations	REST TISC API
Sales CRM for Telecommunications	REST Product Catalog Open API Product Order Open API Product Inventory Open API Service Order Open API Quote Management API Technical Service Qualification Open API
Service Exchange	Server CSBScratchpadUtil - Scoped sb - Scoped, Global PSBScratchpadUtil - Scoped
Service Catalog	Server CatalogClientScript - Scoped CatalogItemVariable - Scoped CatalogItemVariableSet - Scoped CatalogItemVariableSetM2M - Scoped CatalogJS - Scoped CatalogSearch - Scoped CatCategory - Scoped CatItem - Scoped CartJS - Scoped REST Service Catalog API
Service Level Management	Server SLARepair - Global
Service Mapping	Server BusinessServiceManager - Global
ServiceNow Voice	REST CTI API CTIOperationRequest - Scoped, Global CTIOperationResponse - Scoped, Global
ServiceNow AI Platform - Security	Server OAuthUtil - Global SCIM2Client - Scoped SCIM2ClientUtil - Scoped StandardCredentialsProvider - Scoped, Global CertificateEncryption - Scoped ConnectionInfo - Scoped, Global ConnectionInfoProvider - Scoped, Global KMFCryptoOperation - Scoped, Global DCManager - Global ScopedDCManager - Scoped REST Data Classification API System for Cross-domain Identity Management (SCIM) API User Role Inheritance API Client ScopedSessionDomain - Client
ServiceNow AI Platform Legacy Capabilities	Server ConnectActionResponse - Global GlideConversation - Global
Service Portal	Server GlideSPScriptable - Scoped GlideSPSearchAnalytics - Global GlideSPUtil - Global SPScriptedFacet - Scoped SPScriptedFacetService - Scoped SPSEOUtilsSNC - Global SPWidgetAccessControl - Global Client spAriaUtil spContextManager spModal spUtil - Client SNAnalytics - Client
Skills Management	Server SkillDeterminationUtils - Scoped UserSkillAnalyzer - Global UserSkillRanking - Global
Software Asset Management	REST SAM-Software Usage Data Integration API
Telecommunications Network Inventory	REST DCIM Metric Data Feed API Resource Inventory Open API
tTelecommunications Service Operations Management	Server EventProcessorUtilOOB - Scoped EventQueueProcessorOOB - Scoped HermesEventPublisherOOB - Scoped OpenMessageBusEventPublisherOOB - Scoped TMFTopicEventAPIUtilOOB - Scoped TopicAPIUtilsOOB - Scoped TopicSubscriptionUtilOOB - Scoped TopicUtilOOB - Scoped TroubleTicketNotificationUtilOOB - Scoped REST Party Management Open API Alarm Management Open API Event Notification Management Open API Product Catalog Open API Product Inventory Open API Product Order Open API Quote Management API Service Catalog Open API Service Order Open API Service Test Management Open API Technical Service Qualification Open API Trouble Ticket Open API Work Order Management API
UI Builder	Client api - UI Builder DecisionTableAPI - Scoped, Global helpers - UI Builder PlaybookExperience - Scoped
Universal Request	Server UniversalRequestUtilsSNC - Scoped
Universal Task	Server UniversalTaskUtils - Scoped, Global
Virtual Agent	REST CCCIF Media Resource API Virtual Agent Bot Integration API Voice Interaction Resource API Server ProactiveTriggerAPI - Scoped
Workplace Service Delivery	REST Workplace Connector Webhook API WSD Extra Service Request API WSD Extra Service API WSD Group Reservation API WSD Multi Reservation API WSD Presence API WSD Recurring Reservation API WSD Reservable API WSD Reservation API WSD Reservation Invitees API WSD Search API WSD Shift API WSD Unified Search API WSD User API
Workflow \(legacy\)	Server WalkWorkflow - Global WFActivityHandler - Global Workflow - Global Workflow - Scoped WorkflowDuration - Global WorkflowModelManager - Global WorkflowModelManagerAjax - Global WorkflowScheduler - Global WorkflowTimeline - Global